Hi
@linda Harrison,
You will not need to do anything other than update your address when prompted once you pass your reliability test. Our Customer Support team places these orders once a month for everyone who certified within the previous month. You should receive your card to your home approximately 6-8 weeks after you pass your reliability test, and there is no charge for this. Thank you so much!
Best,
Allison
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Allison Bloomfield
Charlottesville VA
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Original Message:
Sent: 11-12-2020 11:16
From: linda Harrison
Subject: Cert Card
So, do we need to order one when you pass your certification or recertification? Is this what I am hearing? Does it cost?
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linda Harrison
Miami OK
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Original Message:
Sent: 11-05-2020 16:07
From: Liz Savage
Subject: Cert Card
Hi Ann, Sorry to hear you still haven't received your certification cards. It typically takes about 6 weeks for the card to arrive after it is ordered. Sometimes if they don't arrive it's due to an error in your mailing address we have on file. I would recommend sending an email to contact@teachstone.com to see if they can order you another card.
While you're waiting, one thing that I always suggest doing is to simply print the certificate. If you go to your certification page and click on your active certification, it will let you download and print one.
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Liz Savage
Community Manager
Teachstone