If after 3 times you dont pass you have to take another class. It got me last year with some of the new videos.
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Hey
@Jerinda Mohrmann! The 3x you're thinking of is the number of attempts you have to pass your test when recertifying. As far as how many times you can recertify online before needing to take attend a new training, there is no limit as long as you continue to pass your recertification within those 3 attempts each year.
If, however, you do not pass on those 3 attempts, or your certification expires and you do not take the recertification test, then you would need to attend a new training and become certified again that way.
I hope this helps!
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Erin Sabina
Charlottesville VA
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