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  • 1.  Book not received

    Posted 09-13-2021 12:33
    My class book is yet to arrive in the mail! What should I do? I'm all set to begin unit 1, but it requires reading I cannot do. Is there possibly an online resource to help me with unit 1? Do I have to just hope it arrives sometime this week? I appreciate any guidance.

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    Kaitlin Hall
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  • 2.  RE: Book not received

    Posted 09-13-2021 17:06
    Hi @Kaitlin Hall,

    Thank you so much for your message! I would recommend reaching out to our Customer Support team at contact@teachstone.com. They will be able to let you know where your book is and can connect you with our CDA team if you need any special accommodations. Have a great day!

    Best,
    Allison​​

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    Allison Bloomfield
    Charlottesville VA
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    Original Message


  • 3.  RE: Book not received

    Posted 09-14-2021 23:20
    Same here.   Haven't received it yet.  Haven't received my book.  



    Original Message


  • 4.  RE: Book not received

    Posted 09-14-2021 13:17

    I have not received my book yet either.

     

    Sylvia Andis, Center Aide

    Early Learning Center

     




    Original Message


  • 5.  RE: Book not received

    Posted 09-20-2021 13:12

    Hi @Sylvia Winter and @sylvia andis,

    Thank you both so much for reaching out. I would recommend contacting our customer support team via email at contact@teachstone.com - they will be able to provide tracking information for your books if you still have not received them. You can also reach them via chat at teachstone.com. I hope this helps!

    Best,
    Allison​​



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    Allison Bloomfield
    Charlottesville VA
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    Original Message


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