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  • 1.  CDA Course completed but cant access a certificate.

    Posted 02-16-2025 19:28

    I have finished every module (currently working on my portfolio) BUT I have three modules that still say available and I don't have certificate for those modules when I click on those modules, I have all green checks throughout and have passed every quiz/assessment. these have been done for a while. Can anyone help me?



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    Courtney Million
    Caledonia, MS
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  • 2.  RE: CDA Course completed but cant access a certificate.

    Posted 03-26-2025 11:39

    Hello @Courtney Million

    I'm sorry to hear you're experiencing issues with your CDA course modules. It sounds like the system may not be updating correctly, even though you've completed everything. For faster assistance, I recommend reaching out directly to Teachstone support.

    πŸ“© Email: support@teachstone.com
    πŸ“ž Phone: (866) 998-8352

    They'll be able to help resolve the issue and ensure your progress is accurately reflected. 😊

    Anna A.



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    Anna Antigua
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