All Things CLASS

Β View Only
  • 1.  Is there a way to remove deactivated account?

    Posted 02-05-2025 23:01

    Hello,

    I created a dummy teacher and coach account under a program to develop a guide for coaches and teachers. However, I noticed that these accounts have not been removed (just deactivated) Is there a way to completely delete them to ensure that the fake progress does not interfere with the program's records? FYI, my level of permission is admin client access. 

    Thank you for your help!



    ------------------------------
    Kong Joo Lee
    ------------------------------


  • 2.  RE: Is there a way to remove deactivated account?

    Posted 03-26-2025 11:59

    Hello ,

    I recommend reaching out to Teachstone customer support for assistance in fully deleting those accounts.

    πŸ“© Email: support@teachstone.com
    πŸ“ž Phone: (866) 998-8352

    They'll be able to assist you in ensuring everything is properly cleaned up! 😊

    Anna A.



    ------------------------------
    Anna Antigua
    ------------------------------