Hello @Rachel Kimball,
Thank you for reaching out and sharing your situation - I understand how stressful this can feel. Our Support Team can review your case and discuss next steps or options that may be available to you.
Please reach out directly to Teachstone Support by calling (866) 998-8352 or emailing support@teachstone.com. They'll be happy to talk through your specific situation and explore the best way forward.
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Anna Antigua
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Original Message:
Sent: 10-21-2025 17:00
From: Rachel Kimball
Subject: Test Fail
Hello,
What are we doing when we fail all three times? I cannot afford the training again. I got a 72 on my second and third try and I had reliability help before the third try. I don't know what to do. I need this for my position at my center. I asked for a fourth attempt but it was denied. Not sure where to go from here.
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Rachel Kimball
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