Hi
@Tiffany Walston,
Thank you for reaching out! Depending on the course or training, you may not need a product key. For instance, if you are attending a CLASS Observation training for the first time, you will not receive a product key, everything you need will just be added to your account for you. If you need more individualized help, our Customer Support team is always here to assist you! You can chat with them via the "chat with support" button in the CLC or email them at
contact@teachstone.com - best of luck!
Best,
Allison
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Allison Bloomfield
Charlottesville VA
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