Hi there, we do have a Reliability Support team to help with this! Wait to start your 3rd attempt until you can talk through your scoring patterns with someone on the team. Since your anonymous here, I can't see you in our support queue, but they should be able to get your scheduled for a call. In the meantime, I also recommend the videos and resources on the page! https://teachstone.com/reliability-support/
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Liz Savage
Sr Marketing Manager, Community and Events
Teachstone
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