Hi
@Bettie Ruffner,
I'm so sorry you're having trouble with your test! What course is this for? I would recommend reaching out to our Customer Support team as there may be a setting on your computer that you are able to adjust to ensure this does not continue to happen. The best way to reach them is via email at
contact@teachstone.com, or via chat using the "Chat with Support" button in the lower right-hand corner here in the Community. Thank you so much!
Best,
Allison
------------------------------
Allison Bloomfield
Charlottesville VA
------------------------------