All Things CLASS

 View Only

  • 1.  hours completed for the training in the certificate

    Posted 06-30-2022 22:26
    My certificate doesn't have hours for the course completed. How can I get the correct certificate? My work is asking for it.



    ------------------------------
    MarthaAndarge
    ------------------------------


  • 2.  RE: hours completed for the training in the certificate

    Posted 07-01-2022 18:36
    Mine also is blank. Which course did you complete?

    ------------------------------
    KristinaRepella
    OAKHURSTNJ
    ------------------------------

    Original Message


  • 3.  RE: hours completed for the training in the certificate

    Posted 07-01-2022 18:39
    Mine to I've completed first two 



    Original Message


  • 4.  RE: hours completed for the training in the certificate

    Posted 07-02-2022 23:21
    I completed Course 1 in June 2022. My certificate doesn't have any hours either.  I gave my workplace a copy of my certificate (with no hours) and a copy of the breakdown sheet attached that has CDA hours that I 
    CDA hours for Course 1 after completion
    have completed for Course 1.  You can find that sheet in the Syllabus Course that you have completed. 

    I have already sent an email to tech support about a week ago, but hasn't received a reply yet.  I hope your workplace will let turn in  your certificate and breakdown sheet for your hours completed for the course(s) completed.

    ------------------------------
    AngelaBolton
    GulfportMS
    ------------------------------

    Original Message


  • 5.  RE: hours completed for the training in the certificate

    Posted 07-06-2022 12:03
    Hello Martha and all in this thread!

    We apologize for the lack of hour detail on the CDA with CLASS certificates. Behind the scenes, our teams are working to correct the situation. We anticipate that the certificates for students in our Cohort 3 (start date 4/18) will be corrected in the next two weeks.

    In the meantime, if it is pressing that you have your clock hours for your work site/licensing please reach out to cdasupport@teachstone.com

    A manual certificate will be generated for you until the one in your dashboard is updated!

    Sherilyn


    ------------------------------
    Sherilyn Crump M.Ed.
    Online Learning Manager
    sherilyn.crump@teachstone.com
    ------------------------------

    Original Message