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  • 1.  I'm new and confused

    This message was posted by a user wishing to remain anonymous
    Posted 07-19-2022 22:58
    This message was posted by a user wishing to remain anonymous

    Hello I'm new, confused and frustruated don't know where to go, I have not received my book, class started I've getting emails about different discusions, but I'm not able to engaged on any conversations.  Please help with some guidance....thank you in advanced


  • 2.  RE: I'm new and confused

    Posted 07-20-2022 11:02
    Edited by Carin Leiva 07-20-2022 11:03
    Hello,

    Sorry to hear this and it must be so frustrating since you need the books to follow along the sessions. I checked  my previous emails to find their contact info: (Maybe they can send a copy of the sheets in the meantime)
    call or text- 866-998-8352
    contact@teachstone.com 

    Best of luck!

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    Carin Leiva
    jersey city, NJ
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  • 3.  RE: I'm new and confused

    Posted 07-20-2022 11:42
    Thank you so much. I'm having a similar problem. My book keeps getting pushed back further and further each day and now class has already started and I still don't have mine either.

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    SergioDimas
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    Original Message


  • 4.  RE: I'm new and confused

    Posted 07-20-2022 12:01
    Hi @Sergio Dimas,

    I am so sorry to hear that about your book! Luckily I've learned from the CDA team that you can get started without the book, so I hope you've been able to start exploring your course.

    For the original poster, I would definitely agree with Carin that you can reach out to our Customer Support team at contact@teachstone.com, or our CDA team at CDAsupport@teachstone.com - either should be able to get you​ your tracking information. As for the emails you are receiving about discussions, if they are coming from Mail@connectedcommunity.org - these are not the discussions for your CDA course. I know it can be confusing, but anything here within the CLASS Learning Community​ (or that you access by selecting your community tile) is completely unrelated to your course and is optional to participate in. To access the discussions for your course, you will access them via your learning hub. I really hope this helps!

    Best,
    Allison

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    Allison Bloomfield
    Charlottesville VA
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    Original Message


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