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  • 1.  Practice training videos

    This message was posted by a user wishing to remain anonymous
    Posted 4 days ago
    This message was posted by a user wishing to remain anonymous

    Hello all,

    I am trying to complete my certification training this weekend. On the practice videos, is there a way to find out why I failed 2 dimensions? It shows a red X but doesn't tell the correct answers or why I failed. How are we supposed to get better if we are not told what we did wrong/scored incorrectly?

    Thanks



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  • 2.  RE: Practice training videos

    Posted yesterday

    I'm so sorry, I know how frustrating it can be. Here's my best advice. I hope it helps. 

    I did a ton of practice vids and 'mapped out' my errors. That way I could see if I was consistently under or over scoring in any particular dimension. If that was the case, I nudged my score accordingly. But then I also went to the library and watched a bunch of examples of that domain to get a better feel for it. If there was no discernable pattern, the library really helped put it into perspective.

    Good luck! You've got this!



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    Jennifer Brown
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    Original Message


  • 3.  RE: Practice training videos

    Posted 12 hours ago

    If you are in need of additional support, please reach out to us at reliability@teachstone.com or via chat in the lower right-hand corner of the site to set up a call with our Reliability Support Team-they're there to help you think through tricky scoring decisions and feel more confident in your coding. 



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    Liz Savage
    Sr Marketing Manager, Community and Events
    Teachstone
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    Original Message


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