Hi @Kathy Wincek,
It sounds like your Zoom meeting was with our Reliability Support team, is that correct? I hope that helped! I love what Antoinette said, if you didn't see it, it didn't happen. Reading the description pages really helps me to gauge where the classroom should score as well. best of luck on your third attempt, you've got this!
Best,
Allison
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Allison Bloomfield
Silver Spring MD
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