All Things CLASS

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  • 1.  Test Fail

    Posted 10-21-2025 17:00

    Hello,

    What are we doing when we fail all three times? I cannot afford the training again. I got a 72 on my second and third try and I had reliability help before the third try. I don't know what to do. I need this for my position at my center. I asked for a fourth attempt but it was denied. Not sure where to go from here.



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    Rachel Kimball
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  • 2.  RE: Test Fail

    Posted 10-22-2025 15:00
    Hi Rachel,
           Reach out to someone in your organization that can help you to see what else you can do until you are able to pass. Try and find someone who has passed and can show you what you can do to strengthen your knowledge in the area you're not getting.


    Kathryn Hess





  • 3.  RE: Test Fail

    Posted 10-22-2025 17:23

    Hello @Rachel Kimball,

    Thank you for reaching out and sharing your situation - I understand how stressful this can feel. Our Support Team can review your case and discuss next steps or options that may be available to you.

    Please reach out directly to Teachstone Support by calling (866) 998-8352 or emailing support@teachstone.com. They'll be happy to talk through your specific situation and explore the best way forward.

    ¿Hablas español? Join our Spanish-language community: 

     👉 https://community.teachstone.com/communities/comunidaddeaprendizajeclass



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    Anna Antigua
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  • 4.  RE: Test Fail

    Posted 5 days ago

    Ugh, I hear you Rachel. I failed all three times as well and feel frustrated. I got 78 my second and third times, and what I find most frustrating is that I clearly have trouble with one part, yet we have to retake everything - all five videos, all the coding. Were you able to try a fourth time?



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    Michelle Boening
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  • 5.  RE: Test Fail

    Posted 4 days ago

    Omg, a 78 would have killed me! So no... they did not allow me to take the test a 4th time. I just retook the ENTIRE 3-day course last week so I can take the test again, and let me tell you... I am frustrated beyond belief. The training was not as thorough as the first one and I did not learn one thing that makes me feel confident in retaking the test. I don't know where to go from here because I am literally terrified to take the test. I have a reliability meeting on Monday, but I cannot believe I retook the entire course and it was even worse than the first time. The practice coding videos were exactly the same and I honestly got NOTHING new from it. There needs to be some kind of training for people that failed 3x and are taking the entire CLASS course again. I am so disappointed and down a ton of money for nothing!



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    Rachel Kimball
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  • 6.  RE: Test Fail

    Posted 4 days ago

    Hi Rachel

    Are you in CA? If so you can reach out to your ASPIRE Regional Lead for testing support as well. 



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    Melissa Wheelahan
    Mission Viejo, CA
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