Hi
@Renee Hall,
Thank you so much for reaching out! If you've just attended training, you will not need a product key to start your test, it will automatically appear on your account. If you are recertifying, you will purchase
recertification to receive your product key, which comes via email after your purchase. If your organization has purchased your recertification, they should supply you with the product key. If you need any further assistance or guidance, I recommend chatting with our Customer Support team via the "Chat with Support" button in the lower right-hand corner or emailing us at contact@teachstone.com. I really hope this helps!
Best,
Allison