Hi @Jennifer Harrison and @Courtney Lyons,
I am so sorry you are both experiencing issues with your CDA course. The best way to reach our CDA team for support is to email cdasupport@teachstone.com - I hope this helps!
Best,
Allison
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Allison Bloomfield
Silver Spring MD
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Original Message:
Sent: 08-19-2023 21:26
From: Jennifer Harrison
Subject: Course 4
I also was not able to get in and finish my last week of course 3/lesson 8. What is the new deadline for completion?
It also said I was not enrolled and there is no record of any of my work.
Original Message:
Sent: 8/17/2023 9:23:00 AM
From: Liz Savage
Subject: RE: Course 4
Hi Emily! Sorry about that. We found a bug this morning that's causing a few CDA learners who had finished all their assignments in a course to be incorrectly marked as completed and have their enrollment close. Our engineering team is working on this and should have it fixed by the end of today or tomorrow morning at the latest. I apologize for the inconvenience! If you need any additional support or don't see the issue resolved tomorrow morning, I recommend contacting our Customer Support team using the orange Chat with Support button or emailing contact@teachstone.com
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Liz Savage
Sr Program Manager
Teachstone
Original Message:
Sent: 08-16-2023 22:40
From: Emily McHugh
Subject: Course 4
Why dose course four say it disabled
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EmilyMcHugh
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