All Things CLASS

 View Only
Expand all | Collapse all

Course 3

  • 1.  Course 3

    Posted 14 days ago
    HI wasn't Course 3 supposed to start today. I'm not showing it anywhere

    ------------------------------
    CrystalSchultz
    VernalUT
    ------------------------------


  • 2.  RE: Course 3

    Posted 14 days ago
    I thought so too, but mine hasn't loaded for my availability either. I emailed support and haven't received an email back.

    ------------------------------
    HarleyBates
    ------------------------------



  • 3.  RE: Course 3

    Posted 13 days ago
    I wasn't able to get customer support either. I did however contact Marlene the coach/instructor for course 2 she said that it was supposed to start but for some reason it's not working. She is trying to figure it out

    ------------------------------
    CrystalSchultz
    VernalUT
    ------------------------------



  • 4.  RE: Course 3

    Teachstone Staff
    Posted 13 days ago
    Good morning! There were some tech issues with Course 3 yesterday that should now be resolved. Please reach out if you still do not have access.

    Thank you for your patience, as our Support Teams were out yesterday as Teachstone was closed in observation of Juneteenth.

    ------------------------------
    Erin Sabina
    Charlottesville VA

    Want to chat? Schedule a quick 15 minute call with me here:
    https://bit.ly/esabina
    ------------------------------



  • 5.  RE: Course 3

    Posted 12 days ago
    Has this issue been resolved for course three? Thank you

    Have a wonderful day, Jenni




  • 6.  RE: Course 3

    Teachstone Staff
    Posted 11 days ago
    Hi Jenni, yes this issue should be resolved. Are you still having trouble?

    ------------------------------
    Liz Savage
    Community Manager
    Teachstone
    ------------------------------



  • 7.  RE: Course 3

    Posted 11 days ago
    Yes it's been resolved and I have been able to obtain access to the course

    ------------------------------
    CrystalSchultz
    VernalUT
    ------------------------------



  • 8.  RE: Course 3

    Posted 10 days ago
    It doesn't show me that I have a course to complete. 


    Sent from my iPhone





  • 9.  RE: Course 3

    Posted 10 days ago
    I am not thank you

    Have a wonderful day, Jenni




  • 10.  RE: Course 3

    Posted 11 days ago
    We're you able to get in to do course 3 yet?

    ------------------------------
    JenniWade-zimmerman
    WarrenMI
    ------------------------------



  • 11.  RE: Course 3

    Teachstone Staff
    Posted 11 days ago
    Hi @Jenni Wade-zimmerman, are you still having trouble? Let me know if you are and I can ask our CDA team to look into it for you. ​

    ------------------------------
    Liz Savage
    Community Manager
    Teachstone
    ------------------------------



  • 12.  RE: Course 3

    Posted 11 days ago
    yes please do as I have already paid in full for this course that I can not access. Thank you

    ------------------------------
    DeborahSarno
    ------------------------------



  • 13.  RE: Course 3

    Teachstone Staff
    Posted 11 days ago
    Hi @Deborah Sarno​​, can you tell me more about what isn't working for you? Can you try refreshing and try again? If you're still having any trouble, please let me know.

    ------------------------------
    Liz Savage
    Community Manager
    Teachstone
    ------------------------------



  • 14.  RE: Course 3

    Posted 10 days ago
    I am having the same problem so I am hoping this means we have a new revised start date as it is Friday and have literally lost almost a whole week due to Teachstone

    Sent from my iPhone




  • 15.  RE: Course 3

    Teachstone Staff
    Posted 10 days ago
    @Deborah Sarno, my colleague Sherilyn is going to reach out to you directly via email to help you. ​

    ------------------------------
    Liz Savage
    Community Manager
    Teachstone
    ------------------------------



  • 16.  RE: Course 3

    Posted 10 days ago
    I'm not sure where to access the course.

    ------------------------------
    OluwatoyinPyne
    ------------------------------



  • 17.  RE: Course 3

    Posted 5 days ago
    I am having the same problem. It doesn't show course 3 being available on my Teachstone.com. I have tried refreshing and that does not work

    ------------------------------
    DeborahSarno
    ------------------------------



  • 18.  RE: Course 3

    Teachstone Staff
    Posted 5 days ago
    Hi @Deborah Sarno,

    Thank you so much for reaching out, I am so sorry this is not working for you. I am going to send this along to our CDA team to see if they can help - you can always reach them via email at cdasupport@teachstone.com - thank you so much!

    Best,
    Allison​

    ------------------------------
    Allison Bloomfield
    Charlottesville VA
    ------------------------------